
Shipping Policy
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Shipping time
*Please note that all products are created individually for your benefit therefore there is a slightly longer shipping time to allow us to create your product especially for you.
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Production time is around 1-6 business days.
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Shipping time is around 5-15 business days excluding local holidays and unavoidable causes such as customs clearance or misinformation (wrong address or contact information), there may be a delay.
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How can I track my order?
We will track the logistics and send you weekly updates.
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What if I haven't received my package after 20 days?
The following circumstances may have impacted your order:
1. You have missed the calls from the courier multiple times.
2. The contact number you left is wrong or invalid.
3. The shipping address you left is wrong or invalid.
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If your delivery failed due to any of the causes above, please contact us at ndastwear@gmail.com as soon as possible with the correct contact number/address and we will arrange re-delivery.
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Delays
A delay might also occur due to certain causes beyond our control:
1. The flight is canceled.
2. The custom service office is on holiday.
3. The local customs staff, shipping or logistics companies are going on strike or stop working.