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Shipping Policy

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Shipping time

*Please note that all products are created individually for your benefit therefore there is a slightly longer shipping time to allow us to create your product especially for you.

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Production time is around 1-6 business days.

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Shipping time is around 5-15 business days excluding local holidays and unavoidable causes such as customs clearance or misinformation (wrong address or contact information), there may be a delay.

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How can I track my order?

We will track the logistics and send you weekly updates.

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What if I haven't received my package after 20 days?

The following circumstances may have impacted your order:

1. You have missed the calls from the courier multiple times.

2. The contact number you left is wrong or invalid.

3. The shipping address you left is wrong or invalid.

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If your delivery failed due to any of the causes above, please contact us at ndastwear@gmail.com as soon as possible with the correct contact number/address and we will arrange re-delivery.

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Delays

A delay might also occur due to certain causes beyond our control:

1. The flight is canceled.

2. The custom service office is on holiday.

3. The local customs staff, shipping or logistics companies are going on strike or stop working.

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